Question 1

What's the difference between the packages?

Accepted Answer

Standard is $100 one-time for 5 ads and never renews. Pro is $500/month for up to 25 ads per billing month plus optimization. Premium is $1,000/month for up to 50 ads, Motors Market listings for eligible inventory, and covered qualifying leads. The Motors Market Listing plan is $100/month for listings only.

Question 2

What is a qualifying lead?

Accepted Answer

A customer submits their name, email, consent and a request for contact about a published vehicle through our lead form, and our server validates it. Page views, listing views, photo views, generic clicks, and incomplete or abandoned forms are never qualifying leads.

Question 3

When does the $10 lead fee apply?

Accepted Answer

Each qualifying lead is recorded with a $10 fee under the dealer lead terms, unless an active Premium agreement covers it. If plan status or coverage is uncertain, or a lead looks like a duplicate, it's flagged for review instead of charged. How fees are collected (invoice or automatic) has not been finalized.

Question 4

How does Premium lead coverage work?

Accepted Answer

Qualifying leads received while your Premium agreement is active are recorded as “Covered by Subscription” with no $10 fee. “Unlimited” refers only to covered qualifying leads — not unlimited ads, and not guaranteed sales.

Question 5

How do inventory submission and publishing work?

Accepted Answer

Add vehicles yourself or send details for assisted upload. Listings move from Draft to Pending Review; our team publishes them or requests changes. Publishing to Motors Market requires an active Premium or Listing plan.

Question 6

How are ad credits tracked?

Accepted Answer

One credit (or one unit of your monthly allowance) is used when an ad is approved and published. Rejected ads don't use credits. Every change is recorded in an append-only ledger visible in your dashboard.

Question 7

How do billing and subscriptions work?

Accepted Answer

Pro, Premium and Listing are monthly subscriptions; Standard is a one-time purchase. Packages activate only after verified payment or an approved administrator process. Refund, cancellation and proration policies are awaiting business approval.

Question 8

Are results guaranteed?

Accepted Answer

No. We don't guarantee leads, sales, traffic, search rankings or placement.

Question 9

How do I search for vehicles?

Accepted Answer

Use Motors Market's search and filters, or describe what you want to the AI Vehicle Finder. Both show only currently published listings.

Question 10

How do I contact a dealership?

Accepted Answer

Open a vehicle and use “I'm looking to buy this car.” Your message and contact details go to that dealership only.

Question 11

What happens after I send an inquiry?

Accepted Answer

The dealership is notified in its dashboard and will contact you by your preferred method. Motors Marketing doesn't sell the vehicle.

Question 12

Is the vehicle still available?

Accepted Answer

Listings shown are published by the dealership, but availability can change quickly. Always confirm with the dealership.

Question 13

What is the $15 VIN + history product?

Accepted Answer

A one-time $15 purchase for a vehicle's full VIN and an authorized history report. It's only offered when both are available from an authorized provider — otherwise you won't be charged. This service is not yet connected.

Question 14

How is my personal data handled?

Accepted Answer

We collect only what's needed to route your inquiry and record your consent. See the Privacy Policy (draft) for details.

Frequently asked questions

For dealerships

For shoppers